Terms and Conditions

1. Who we are

Content Studio (the "Service") is operated by Brand Builder ("we", "us"). By creating an account or using the Service you enter into a contract with Brand Builder. You can contact us with any questions about these terms via the support email provided in the application.

2. Acceptance of terms

By registering and continuing to use the Service you accept these terms. If you do not agree, do not use the Service. You represent that you are of legal age and, if acting on behalf of a company, that you have authority to bind it.

3. Description of the Service

The Service uses artificial intelligence to generate social media text and content calendars based on the brand profile you provide. It is a creative support tool: you decide what to publish.

4. Your account

You must provide truthful information and keep it up to date, and you are responsible for the confidentiality of your credentials and for all activity carried out from your account.

5. Acceptable use and prohibited uses

You may not use the Service for:

• unlawful purposes, fraud, spam or identity theft;
• generating illegal, misleading, defamatory, hateful, child sexual content, violent content, electoral disinformation, or deepfakes of real people;
• infringing third-party intellectual property or image rights;
• interfering with the Service's security (malware, probing, scraping, circumventing technical limits, reverse engineering, "jailbreaking" of models);
• reselling or redistributing the Service without our consent.

6. Your content, inputs and outputs

You retain rights over the brand information you provide and are responsible for having the necessary rights to it. You grant us a limited license to host and process that content for the sole purpose of providing the Service. You are responsible for your instructions, for how you use the generated text, and for verifying its accuracy and legal suitability before publishing. AI-generated output may be inaccurate, generic, or similar to that of other users, and does not constitute professional, legal, financial or medical advice. If a rights holder believes an output infringes their rights, they may notify us and we will remove or restrict the content; repeated infringements will result in account cancellation.

7. Content moderation

We may filter or reject requests and outputs, remove or restrict content, and suspend accounts when necessary to comply with the law or these terms.

8. Intellectual property

The Service, its software, design, documentation and trademarks are owned by Brand Builder. We grant you a limited, non-exclusive and non-transferable right to use the Service under the plan you've purchased.

9. Payments, subscription and cancellation

The monthly plan costs €19.99 and automatically renews until you cancel it. Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle handles all customer service inquiries and manages returns. Payment, billing, tax, cancellation and refund terms are further governed by the Paddle Buyer Terms. See also our refund policy. If you cancel, you keep access until the end of the period already paid for.

10. Availability

We work to keep the Service running smoothly, but we do not guarantee uninterrupted or error-free operation, and we may perform maintenance or make changes to features.

11. Suspension and termination

We may suspend or terminate your access in the event of material breach, non-payment, security risk or fraud, or serious or repeated violations of these terms. After termination you may request an export of your data within 30 days, after which it may be deleted.

12. Warranties and liability

To the maximum extent permitted by law, we exclude implied warranties of merchantability and fitness for a particular purpose. We are not liable for indirect, consequential or special damages (lost profits, loss of data or goodwill). Our total aggregate liability is limited to the amounts you have paid us in the preceding 12 months. Nothing above excludes liability for willful misconduct, fraud, death or personal injury where the law does not permit it. You will indemnify us against claims arising from your content, unlawful use, or breach of these terms.

13. Changes, assignment and force majeure

We may update these terms by giving you reasonable advance notice in the application. You may not assign them without our consent; we may assign them in the event of a merger or acquisition. Neither party is liable for failures caused by events beyond its reasonable control.

14. Governing law

These terms are governed by Spanish law and any dispute will be submitted to the competent courts of Brand Builder's domicile, without prejudice to the rights that the law grants to consumers.